ePerformax Announces Women’s Business Enterprise Certification
August 2011 – ePerformax Contact Centers & BPO, a PCG company, announced certification as a Women’s Business Enterprise through the Women’s Business Enterprise National Council (WBENC).
As a PCG company, ePerformax recognizes the commitment by both corporations and government agencies to fostering supplier/vendor diversity programs by including women-owned businesses among their vendors and with the WBENC certification can add diversity to its partners’ supply chains.
For 10 years, PCG has been focused on customer engagement strategies with ePerformax providing outsourced customer services to English speaking customers from the US, Canada and Australia through three customer contact channels: voice, email and chat. These interactions include customer service, customer care, inbound sales and cross selling, product/service technical support, website navigation support and outbound data verification, along with non-voice BPO activities to support our clients’ comprehensive outsourcing requirements.